Use cases

What you can build with TeklFlow

These are examples of workflows assembled from TeklFlow's real features. Your own setup will look different.

Order and delivery updates

Send an approved template when something changes, personalised with the customer's name or order reference, and let replies land in the shared inbox.

Broadcasts · Templates · Shared inbox

Appointment reminders

Remind customers before their booking with a scheduled template, and offer buttons so they can confirm or ask to reschedule.

Automations · Interactive buttons · Templates

Lead qualification

Greet new contacts with a flow that asks a few questions, tags them by their answers and creates a deal in your pipeline for the right ones.

Flows (Beta) · Tags · Pipelines

Support triage

Answer common questions from your knowledge base, draft replies for agents on the rest, and hand tricky chats to a person with a summary note.

AI agents · Handoff · Assignment

WhatsApp requires approved templates for messages you start, and recipients' consent. See how broadcasts work.

Start with the workflow you need most