All use cases
Tell customers where their order is
Every status change is a message someone is waiting for. Send it as an approved template with their own order reference filled in, and watch it land.
Coming soon — pending Meta app reviewTalk to us
WhatsApp
How it is put together
Starts when
A scheduled time arrives, or your system calls TeklFlow's API
- 01Send an approved template with the order reference filled in
- 02Update a contact field with the new status
- 03Wait for a reply
- 04If/else on whether they replied, assign the conversation or close it
WhatsApp only lets you start a conversation with a template Meta has approved, and Meta charges for the conversation it opens.
Other things teams build
Instagram comment-to-DMTurn a comment into a DM conversationStory reply follow-upQualify the people who reply to your storiesAppointment remindersCut no-shows with a reminder they can answerLead qualificationQualify a lead before anyone picks it upSupport triageAnswer the easy half, hand over the rest
Want this one running?
TeklFlow is pending Meta app review. Tell us what you want to automate and we will tell you whether it is already possible.