All use cases
Turn a comment into a DM conversation
Post something with a keyword in the caption, and let every follower who comments it get a private reply and an open DM — without anyone watching the comments.
Coming soon — pending Meta app reviewTalk to us
Instagram
How it is put together
Starts when
A keyword matches on a comment
- 01Send a private reply to the comment
- 02Send a message in the DM that opens
- 03Add a tag naming the post or campaign
- 04Wait for a reply
- 05If/else on whether they answered, assign the conversation or close it
Needs a professional Instagram account connected through OAuth. Meta's messaging policies govern what you can send and when.
Other things teams build
Story reply follow-upQualify the people who reply to your storiesOrder and delivery updatesTell customers where their order isAppointment remindersCut no-shows with a reminder they can answerLead qualificationQualify a lead before anyone picks it upSupport triageAnswer the easy half, hand over the rest
Want this one running?
TeklFlow is pending Meta app review. Tell us what you want to automate and we will tell you whether it is already possible.