All use cases
Answer the easy half, hand over the rest
Most of what arrives has been answered before. Let the routine ones resolve themselves, and let everything else reach a person already sorted.
Coming soon — pending Meta app reviewTalk to us
WhatsAppInstagram
How it is put together
Starts when
A new message is received
- 01Send an AI-drafted reply, or draft one for an agent to approve
- 02If/else on whether the question was resolved
- 03Add a tag naming the topic
- 04Assign the conversation to the right teammate
- 05Close the conversation when it is done
AI replies run on your own provider key, so the model's usage is billed to you by that provider rather than by TeklFlow.
Other things teams build
Instagram comment-to-DMTurn a comment into a DM conversationStory reply follow-upQualify the people who reply to your storiesOrder and delivery updatesTell customers where their order isAppointment remindersCut no-shows with a reminder they can answerLead qualificationQualify a lead before anyone picks it up
Want this one running?
TeklFlow is pending Meta app review. Tell us what you want to automate and we will tell you whether it is already possible.