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TeklTalk vs SiteGPT: which AI chatbot should you use?

Both TeklTalk and SiteGPT build a chatbot trained on your own website content. They are not, however, aimed at the same buyer. SiteGPT sells customer-service automation to support teams — helpdesk integrations, human handoff, lead capture, an API. TeklTalk does one thing: answer questions about your site, with citations, for a few dollars a month.

The gap shows up first in price. SiteGPT's cheapest plan is $59/month, or $39/month if you pay for a year up front, and there is no free plan — just a 7-day trial you start from a paid tier. TeklTalk starts at $7/month and has a free plan that doesn't expire.

So the honest answer is a question about scope. If you need a support desk, SiteGPT is the more complete product and most of the table below goes their way. If you want a source-cited bot on your site without a support-tool budget, that's what we built.

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Feature-by-feature comparison

TeklTalk compared with SiteGPT, feature by feature
Feature	TeklTalk	SiteGPT
Free plan	100 content credits, 50 conversations/mo, unlimited projects — doesn't expire	No free plan — a 7-day trial, started from a paid tier
Entry paid plan	Basic — $7/mo, or $70/year ($5.83/mo), 1,000 content credits, 1,000 conversations/mo	Starter — $59/mo, or $468/year ($39/mo) — 4,000 messages, 1 chatbot, 1,000 pages, 1 seat
Mid paid plan	Pro — $15/mo, or $150/year ($12.50/mo), 5,000 content credits, 5,000 conversations/mo	Growth — $129/mo, or $948/year ($79/mo) — 10,000 messages, 2 chatbots, 10,000 pages, 4 seats
Pricing model	Flat conversation limits. A visitor session is one conversation however many questions it contains	Messages, counting both the visitor's question and the reply. The monthly quota is split between GPT-4.1 and GPT-4.1-mini, and the premium model spends it about ten times faster — a 10,000-message plan is roughly 5,500 real messages at the default split
Remove branding	Included on Basic and Pro	Paid add-on at every tier — $59/mo, or $468/year ($39/mo). On Starter that roughly doubles the bill
Chatbots included	Unlimited projects on every plan, free included	1 on Starter, 2 on Growth, 3 on Scale ($429/mo)
Source citations	Every answer links back to the page it came from	Not advertised on their site
Hallucination control	Tunable similarity threshold — the bot returns "I don't know" rather than guessing	Persona and custom-response controls; no similarity threshold documented
Install	One script tag, live in about five minutes	One script tag, plus a WordPress plugin and a hosted chat URL
Content volume	Measured in content credits — one credit is about 500 words, 1,000 on Basic	Measured in pages — 1,000 on Starter, 10,000 on Growth, 50,000 on Scale
Data sources	Your website, crawled from a sitemap with a real browser so client-rendered pages are indexed, plus pasted text and .txt, .md, .docx and .pdf uploads	Website and sitemap, file uploads, raw text, YouTube, GitHub, Google Drive, Dropbox, OneDrive, Box and Notion
Channels and helpdesk integrations	Script tag and dashboard. No CRM or helpdesk connectors	Slack, Crisp, Zendesk, Freshdesk, Zoho SalesIQ, Google Chat and Facebook Messenger. WhatsApp, Intercom and HubSpot are listed as coming soon
Lead capture	A hosted endpoint you point your own contact form at, with submissions and analytics in the dashboard. The bot itself doesn't ask for details mid-chat	The chatbot collects leads during the conversation
Human handoff	Not available — the bot answers from your content, and anything else reaches you through your contact form	One-button escalation to a human agent, and switch back to the AI
Languages	Answers in the language of your content; no dedicated multi-language feature	95+ languages
API and automation	None — the dashboard is the only interface	REST API, CLI, an MCP server, and webhooks on Scale and above
Compliance and enterprise	No published certifications, no SSO	SOC 2 Type II, GDPR, HIPAA assessment with a BAA on Enterprise, role-based access

Free plan
TeklTalk
100 content credits, 50 conversations/mo, unlimited projects — doesn't expire
SiteGPT
No free plan — a 7-day trial, started from a paid tier
Entry paid plan
TeklTalk
Basic — $7/mo, or $70/year ($5.83/mo), 1,000 content credits, 1,000 conversations/mo
SiteGPT
Starter — $59/mo, or $468/year ($39/mo) — 4,000 messages, 1 chatbot, 1,000 pages, 1 seat
Mid paid plan
TeklTalk
Pro — $15/mo, or $150/year ($12.50/mo), 5,000 content credits, 5,000 conversations/mo
SiteGPT
Growth — $129/mo, or $948/year ($79/mo) — 10,000 messages, 2 chatbots, 10,000 pages, 4 seats
Pricing model
TeklTalk
Flat conversation limits. A visitor session is one conversation however many questions it contains
SiteGPT
Messages, counting both the visitor's question and the reply. The monthly quota is split between GPT-4.1 and GPT-4.1-mini, and the premium model spends it about ten times faster — a 10,000-message plan is roughly 5,500 real messages at the default split
Remove branding
TeklTalk
Included on Basic and Pro
SiteGPT
Paid add-on at every tier — $59/mo, or $468/year ($39/mo). On Starter that roughly doubles the bill
Chatbots included
TeklTalk
Unlimited projects on every plan, free included
SiteGPT
1 on Starter, 2 on Growth, 3 on Scale ($429/mo)
Source citations
TeklTalk
Every answer links back to the page it came from
SiteGPT
Not advertised on their site
Hallucination control
TeklTalk
Tunable similarity threshold — the bot returns "I don't know" rather than guessing
SiteGPT
Persona and custom-response controls; no similarity threshold documented
Install
TeklTalk
One script tag, live in about five minutes
SiteGPT
One script tag, plus a WordPress plugin and a hosted chat URL
Content volume
TeklTalk
Measured in content credits — one credit is about 500 words, 1,000 on Basic
SiteGPT
Measured in pages — 1,000 on Starter, 10,000 on Growth, 50,000 on Scale
Data sources
TeklTalk
Your website, crawled from a sitemap with a real browser so client-rendered pages are indexed, plus pasted text and .txt, .md, .docx and .pdf uploads
SiteGPT
Website and sitemap, file uploads, raw text, YouTube, GitHub, Google Drive, Dropbox, OneDrive, Box and Notion
Channels and helpdesk integrations
TeklTalk
Script tag and dashboard. No CRM or helpdesk connectors
SiteGPT
Slack, Crisp, Zendesk, Freshdesk, Zoho SalesIQ, Google Chat and Facebook Messenger. WhatsApp, Intercom and HubSpot are listed as coming soon
Lead capture
TeklTalk
A hosted endpoint you point your own contact form at, with submissions and analytics in the dashboard. The bot itself doesn't ask for details mid-chat
SiteGPT
The chatbot collects leads during the conversation
Human handoff
TeklTalk
Not available — the bot answers from your content, and anything else reaches you through your contact form
SiteGPT
One-button escalation to a human agent, and switch back to the AI
Languages
TeklTalk
Answers in the language of your content; no dedicated multi-language feature
SiteGPT
95+ languages
API and automation
TeklTalk
None — the dashboard is the only interface
SiteGPT
REST API, CLI, an MCP server, and webhooks on Scale and above
Compliance and enterprise
TeklTalk
No published certifications, no SSO
SiteGPT
SOC 2 Type II, GDPR, HIPAA assessment with a BAA on Enterprise, role-based access

TeklTalk

Where TeklTalk wins

A free plan, not a seven-day trial

SiteGPT has no free tier — the trial runs seven days from a paid plan, so the bot stops when it ends. TeklTalk's free plan runs indefinitely on 100 content credits, 50 conversations/mo, needs no card, and is a fine permanent home for a small site.

An order of magnitude cheaper to start

SiteGPT's entry tier is $59/month, or $39/month if you commit to a year. TeklTalk's Basic plan is $7/mo, or $70/year ($5.83/mo). For a documentation site or a small business that wants questions answered, the cheaper plan is not a worse version of the same thing — it is the whole job.

The badge comes off without an add-on

Removing "Powered by SiteGPT" is a separate line item at $59/month on top of whatever plan you're on — on Starter, that roughly doubles the bill. On TeklTalk the badge is gone on every paid plan, starting at $7/month.

No message arithmetic

SiteGPT counts your question and the reply as two messages, and splits your quota between two models where the better one burns it about ten times faster — so a "10,000 message" plan is nearer 5,500 in practice. TeklTalk counts conversations. A visitor session is one, however long it runs.

SiteGPT

Where SiteGPT wins

Far more places to train from

We read your website. SiteGPT also ingests file uploads, raw text, YouTube, GitHub, Google Drive, Dropbox, OneDrive, Box and Notion. If your knowledge lives in a wiki or a drive rather than on public pages, that difference is the whole decision.

It is a support desk, and we are not

Slack, Crisp, Zendesk, Freshdesk, Zoho SalesIQ, Google Chat and Messenger, plus one-button escalation from the bot to a human agent and back. We have none of this: our widget is a widget. If a support team is going to live in this tool, buy theirs.

Leads from the conversation itself

We have lead capture, but it works the other way round: you point your own contact form at our endpoint and read submissions in the dashboard. SiteGPT's bot asks for details mid-conversation and can hand the visitor to a human. It also covers 95+ languages and clusters conversations by topic. If you want the chatbot to be the funnel, theirs is.

A real API and automation surface

A documented REST API, a CLI, an MCP server, and webhooks on higher tiers. We have no public API at all, so anything you want to automate around us, you can't. If you plan to build on top of the chatbot, that rules us out today.

Compliance posture

SOC 2 Type II, GDPR, a HIPAA assessment with a BAA available on Enterprise, and role-based access. We publish none of these. If your procurement process asks for a security review, we will not clear it and SiteGPT will.

Bottom line

Choose TeklTalk if you want a source-cited chatbot answering questions about your site, with a bill you can predict and a free plan that doesn't expire — and you don't need a helpdesk, an API, or a compliance pack.

Choose SiteGPT if a support team will use this daily: helpdesk and chat integrations, human handoff, lead capture, many data sources, an API, and SOC 2. It costs a great deal more, and for that use case it earns it.

Index your site and see for yourself

The Free plan is the same crawler, the same cited answers, and the same one-line install as every paid tier — just with lower ceilings.

Get started

Or read the full pricing page.

SiteGPT figures on this page were taken from their published pricing on 19 August 2026 and may have changed since — check sitegpt.ai for their current rates. TeklTalk prices and limits are read directly from our plan catalog, so they match our pricing page exactly. SiteGPT is a trademark of its owner; we are not affiliated with them.