One visitor session — however many questions they ask in it. A visitor who asks eight things in a row is one conversation, not eight. Someone who comes back on another day starts a new one.

No. Every plan lets you run as many sites as you like. Only three things change between tiers: how many pages we index, how many conversations you get each month, and whether the widget carries our badge.

Anyone already chatting keeps getting answers — nobody is cut off mid-conversation. New visitors see a short "temporarily unavailable" note instead, until your allowance resets or you upgrade. Your dashboard shows how much you've used, so it shouldn't come as a surprise.

On a paid plan, on your billing date each month — so a yearly plan still gets a fresh monthly allowance. On Free, on the 1st of each calendar month. Unused conversations don't roll over.

We tell you before indexing anything and let you decide — you'll see exactly how many pages we can take and how many would be skipped, and you can cancel or go ahead with a partial import. Nothing is silently dropped.

Start on Free and index a real site — it's the same crawler, retrieval, and widget the paid tiers use, just with lower ceilings. If you need a bigger trial, email support@tekltalk.com.

Yes. You authorise the payment once and Razorpay charges you automatically each period — monthly or yearly, whichever you pick. Razorpay emails you before and after every charge.

Only the price and how often you're billed. Yearly costs ten months' worth for twelve months of service, so it's about 17% cheaper, charged once a year instead of every month.

From your dashboard, in one click. You keep the plan until the end of the period you've already paid for, and you're not charged again. Your projects and indexed content stay put — only the limits change once it lapses.

Razorpay retries for a few days and we keep your plan running while it does — you'll see a warning on your dashboard. If every retry fails, the account moves back to Free and you can subscribe again once the card is sorted.

Checkout runs on Razorpay, so cards, UPI AutoPay, and net banking all work for recurring payments. Prices are in Indian rupees and include no hidden fees.