Terms of service
Last updated 31 July 2026
This is a working draft. It has not been reviewed by a lawyer and is published so the product is not shipping dead links. Email us if you need the binding terms before they are finalized.
The service
TeklTalk crawls the pages you nominate, indexes them, and serves a chat widget that answers visitor questions from that index. It is offered as-is while in early access, without an uptime commitment.
Your content
You keep ownership of everything you index. By pointing us at a sitemap you confirm you have the right to have those pages crawled and reproduced in answers, and you grant us the limited licence needed to fetch, store, and quote them back to your own visitors.
Acceptable use
- Do not index content you do not control or have rights to.
- Do not use the service to publish unlawful material, or to impersonate another person or organization.
- Do not attempt to reach another customer’s project, or to circumvent rate limits and quotas.
Answers are generated
Replies are produced by a language model from your indexed pages. The similarity threshold is there to make unfounded answers unlikely, not impossible. You are responsible for what your widget tells your visitors, and you should review it as you would any published page.
Termination
You can delete your projects and account at any time. We may suspend an account that breaches the acceptable use terms above, and will tell you why when we do.
Contact
Questions about these terms: support@tekltalk.com.