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TeklTalk vs Chatbase: which AI chatbot should you use?

Both TeklTalk and Chatbase let you build an AI chatbot trained on your own website content, with source-cited answers so the bot doesn't invent information. The difference comes down to pricing structure, and to what happens on the free tier.

Chatbase prices in credits: every reply consumes them, and how many depends on the model behind it. TeklTalk prices in conversations — a flat monthly number, no per-message arithmetic — and free projects don't expire.

If you want a bill you can predict and a free tier you can leave running, TeklTalk is built for that. If you need AI Actions — booking, live order lookups, triggering workflows — Chatbase has the more mature library today.

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Side by side

Feature-by-feature comparison

TeklTalk compared with Chatbase, feature by feature
Feature	TeklTalk	Chatbase
Free plan	100 content credits, 50 conversations/mo, unlimited projects — doesn't expire	50 message credits/mo, 1 agent, 400KB of content — agent deleted after 14 days inactive
Entry paid plan	Basic — $7/mo, or $70/year ($5.83/mo), 1,000 content credits, 1,000 conversations/mo	$40/mo ($32/mo billed yearly) — 500 message credits
Mid paid plan	Pro — $15/mo, or $150/year ($12.50/mo), 5,000 content credits, 5,000 conversations/mo	$150/mo ($120/mo billed yearly) — 4,000 message credits
Pricing model	Flat conversation limits. A visitor session is one conversation however many questions it contains	Credits spent per message, and premium models spend several credits per reply
Remove branding	Included on Basic and Pro	Paid add-on, listed at $199/month
Overage handling	New visitors see a short 'temporarily unavailable' note until the allowance resets or you upgrade. Nobody is cut off mid-conversation, and there is no surprise charge	Optional auto-recharge, billed per extra block of credits
Source citations	Every answer links back to the page it came from	Supported
Hallucination control	Tunable similarity threshold — the bot returns "I don't know" rather than guessing	Confidence and prompt controls on paid tiers
Install	One script tag, live in about five minutes	One script tag
JavaScript-rendered pages	Crawled with a real browser, so client-rendered content is indexed	Supported
Payments	Razorpay, priced and charged in USD — credit and debit cards. Cancel from the dashboard in one click	Stripe, priced in USD — cards
AI Actions (bookings, live data lookups)	Not available — the bot answers from your content and hands off to you	Available, with more actions on higher tiers
Integrations and enterprise features	Script tag and dashboard. No CRM or helpdesk connectors, no SSO	CRM, helpdesk and commerce integrations, SSO, audit logs

Free plan
TeklTalk
100 content credits, 50 conversations/mo, unlimited projects — doesn't expire
Chatbase
50 message credits/mo, 1 agent, 400KB of content — agent deleted after 14 days inactive
Entry paid plan
TeklTalk
Basic — $7/mo, or $70/year ($5.83/mo), 1,000 content credits, 1,000 conversations/mo
Chatbase
$40/mo ($32/mo billed yearly) — 500 message credits
Mid paid plan
TeklTalk
Pro — $15/mo, or $150/year ($12.50/mo), 5,000 content credits, 5,000 conversations/mo
Chatbase
$150/mo ($120/mo billed yearly) — 4,000 message credits
Pricing model
TeklTalk
Flat conversation limits. A visitor session is one conversation however many questions it contains
Chatbase
Credits spent per message, and premium models spend several credits per reply
Remove branding
TeklTalk
Included on Basic and Pro
Chatbase
Paid add-on, listed at $199/month
Overage handling
TeklTalk
New visitors see a short 'temporarily unavailable' note until the allowance resets or you upgrade. Nobody is cut off mid-conversation, and there is no surprise charge
Chatbase
Optional auto-recharge, billed per extra block of credits
Source citations
TeklTalk
Every answer links back to the page it came from
Chatbase
Supported
Hallucination control
TeklTalk
Tunable similarity threshold — the bot returns "I don't know" rather than guessing
Chatbase
Confidence and prompt controls on paid tiers
Install
TeklTalk
One script tag, live in about five minutes
Chatbase
One script tag
JavaScript-rendered pages
TeklTalk
Crawled with a real browser, so client-rendered content is indexed
Chatbase
Supported
Payments
TeklTalk
Razorpay, priced and charged in USD — credit and debit cards. Cancel from the dashboard in one click
Chatbase
Stripe, priced in USD — cards
AI Actions (bookings, live data lookups)
TeklTalk
Not available — the bot answers from your content and hands off to you
Chatbase
Available, with more actions on higher tiers
Integrations and enterprise features
TeklTalk
Script tag and dashboard. No CRM or helpdesk connectors, no SSO
Chatbase
CRM, helpdesk and commerce integrations, SSO, audit logs

TeklTalk

Where TeklTalk wins

Pricing you can predict

Under a credit system your real monthly cost depends on which model answers and how chatty your visitors are, so a busy month can land well past the advertised plan price. TeklTalk counts conversations, not messages or tokens: the number on the pricing page is the number you pay.

A free tier you can actually leave running

Chatbase's free agents are removed after two weeks of inactivity, which makes the free tier work more like a trial. TeklTalk's free plan runs indefinitely on a quiet site, and needs no card to start.

Unbadged widget without a surcharge

Removing "Powered by Chatbase" is a separate add-on at $199/month. On TeklTalk the badge is gone on every paid plan — from $7/month.

Built for small sites and solo builders

If you're an indie maker, a blogger, or a small team that wants a chatbot without doing credit arithmetic each month, a flat conversation limit is simply less to reason about. One credit is about 500 words of your content, and that's the only unit to learn.

Chatbase

Where Chatbase wins

AI Actions

If you need the chatbot to do things rather than answer things — book an appointment, check a live order status, trigger a workflow — Chatbase's action library is more mature. We don't have an equivalent.

Scale and ecosystem

Chatbase has been in the market longer, integrates with CRM, helpdesk and commerce tools, and offers the enterprise controls a larger team will be asked for — SSO, audit logs, and a support agreement. If that's your checklist, it's the safer default.

Bottom line

Choose TeklTalk if you want a source-cited, hallucination-resistant chatbot on your site, with a bill you can predict in advance and a free tier that doesn't disappear.

Choose Chatbase if you need automated actions beyond answering questions, or you need enterprise integrations, and credit-based pricing at scale doesn't concern you.

Index your site and see for yourself

The Free plan is the same crawler, the same cited answers, and the same one-line install as every paid tier — just with lower ceilings.

Get started

Or read the full pricing page.

Chatbase figures on this page were taken from their published pricing on 13 August 2026 and may have changed since — check www.chatbase.co for their current rates. TeklTalk prices and limits are read directly from our plan catalog, so they match our pricing page exactly. Chatbase is a trademark of its owner; we are not affiliated with them.